unemplogo.jpg (50480 bytes) The Division of Unemployment Insurance serves workers who are unemployed through no fault of their own by providing temporary income maintenance during their period of unemployment and making referrals to re-employment services.

The Division also serves employers by ensuring that only those unemployed individuals meeting all eligibility criteria receive UI benefits, thereby protecting future increases in employer tax rates and the solvency of Delaware’s UI Trust Fund.

QUALITY CONTROL

A quality control system is administered by the Division of Unemployment Insurance to prevent error and fraud in the Unemployment Compensation program. An investigation of randomly selected claims during a "key week" is executed to verify the propriety of the benefits received by an individual.

During the course of your claim, your claim may be one of those randomly selected for investigation. If this should occur, you will be required to meet with an investigator, and complete a detailed questionnaire about your claim.

The quality control system was established for both your protection and the Department's.